Vendor FAQ

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We do not usually have full-time translator positions available. You can see all our open positions here 

We aim to review and update the status of all new applications within 30 working days

You might be required to take an unpaid translation test for your language pair. You will get an email from our vendor team once your application is reviewed if this is required

An application can be rejected for a number of reasons- unverifiable experience, insufficient experience, incomplete resume or failing the translation test. 
To increase your chance of approval, make sure you submit a complete profile and include links to all your social pages. 

You can reapply only if your circumstances have changed- you have more experience, more references or you have studied more. To reapply, email [email protected] from your registered id.
We only consider reapplicants after 1 year

If you don’t see your language in our application form, please write to us on [email protected] and we will add it

Once your profile is approved, you will be added to our database and our project team will get in touch for relevant projects.

We cannot promise a fixed timeline on this as it depends on the type and volume of projects we get.

This really depends on the type and volume of projects we get from our clients. If you do a good job on your first project with us, you can expect to get regular projects in your language pair if they are available

To change your rates from the ones you originally inputted AFTER you have been approved, write to us at [email protected] and state your language pair with the revised rates. Our system only accepts certain multiples so we will round it up to the nearest number

If you are in India- we only make payments via bank transfer.

If you are outside India, our preferred mode of payment is Payoneer. We encourage you to open a Payoneer account for faster processing.

If you cannot open one, please talk to our vendor team to explore other (limited) options

Once your work is approved by us, our team will raise a PO that will be available on your profile under ‘payout’.

You can select all your new POs and raise an invoice

Once you log in to our vendor portal, go to Payouts>Payouts and Invoices>View all.
You can see all your POs and invoices and check their status here.