Vendor FAQ

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We do not usually have full-time translator positions available. You can see all our open positions here 

We aim to review and update the status of all new applications within 60 working days for major languages with active requirements.

You might be required to take an unpaid translation test for your language pair. You will get an email from our vendor team once your application is reviewed if this is required

An application can be rejected for a number of reasons- unverifiable experience, insufficient experience, incomplete resume or failing the translation test. 
To increase your chance of approval, make sure you submit a complete profile and include links to all your social pages. 

You can reapply only if your circumstances have changed- you have more experience, more references or you have studied more. To reapply, email [email protected] from your registered id.
We only consider reapplicants after 1 year

If you don’t see your language in our application form, please write to us on [email protected] and we will add it

Once your profile is approved, you will be added to our database and our project team will get in touch for relevant projects.

We cannot promise a fixed timeline on this as it depends on the type and volume of projects we get.

This really depends on the type and volume of projects we get from our clients. If you do a good job on your first project with us, you can expect to get regular projects in your language pair if they are available

To change your rates from the ones you originally inputted, you can log in to your profile, go to the Languages tab and edit the rate. 

If you are in India- we only make payments via bank transfer.

If you are outside India, our preferred mode of payment is Payoneer.
We encourage you to open a Payoneer account for faster processing.

If you cannot open one, we offer payment via SmartCAT – you can create an account on SmartCAT and withdraw your payment from there. SmartCAT offers various options such as Paypal, bank transfer, bank card and several regional payment options.

Once your work is approved by us, our team will raise a PO that will be available on your profile under ‘payout’. You will receive an email notification once the PO is approved from our end to invoice it.

You can select all your new POs and raise an invoice

Follow the below process to invoice the POs:

1. Log in to your account on the portal.
2. Click (tick) on the second checkbox on the left-hand side under the PO code.
3. Once you tick this checkbox, the “View Invoices” red tab will change to “Create Invoices.”
4. Click on the “Create Invoices” red tab, and your invoice will be created.

For further clarity, please access the following link:https://www.milestoneloc.com/linguists-faq/#invoicing_

Make sure to adhere to these steps to ensure smooth and accurate invoicing.

5. Agreement and Billing Issues:

Some linguists have reported issues with receiving notifications to sign the agreement again during invoicing even if they have signed it. 

To resolve this:

   1. Fill out the billing and tax information in the ‘Payout Section’ of your profile.

   2. Ensure that all required fields are completed to avoid further issues.

Once you log in to our vendor portal, go to Payouts>Payouts and Invoices>View all.
You can see all your POs and invoices and check their status here.